Why invest tens of thousands of euros in a heating system?
We invest, maintain and monitor the equipment, and optimize energy consumption so that your savings are as large as possible and your everyday life as comfortable as possible. Our monthly service fee is stable, it is tied to the general cost of living index. An even distribution of costs makes everyday planning easier, when all costs are known far into the future. Few of us plan a surplus in our finances for unexpected repairs, so in the worst case, such costs can ruin vacation plans, for example, and in any case raise the stress level.
All costs known far into the future
Choosing a service model does not mean giving up anything, savings are made in any case when we look at energy and maintenance costs. It may be surprising to know that we Finns change apartments on average every seven years. The excellence of the service model lies precisely here. The resident who lives in the building at any given time pays for his heating system exactly for the time he uses it.
- Anticipation and savings for 5-20 % heating costs
- Carefree home and economy
- A great service to the environment
Get to know the service contracts
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What do I do if the equipment does not work?
Contact our customer service, phone 020 730 5333 or [email protected] and we will contact you as soon as possible to eliminate the problem. Our response time in fault situations is approx. 12 hours, taking into account the criticality of the fault situation.
What is the payment term?
The payment term is 14 days net. We bill our services monthly.
How do I measure the right solution?
The sizing of the equipment is essentially influenced by the property's size and previous consumption history. Based on this, we ensure an adequate system at any given time and take responsibility for it.
Can the service really include everything for this price?
Our service includes everything from design to maintenance and repairs. It is really easy for the customer to calculate his own fixed expenses without any surprises.
How is the residual value determined?
So that the total cost of the device is divided according to the technical lifetime of the device by the number of months mentioned in the contract terms. Each monthly service fee reduces the residual value. The residual value is therefore lower the longer the contract has been in force.
How can the contract be terminated?
The contract can be terminated at any time. Upon termination of the contract, the residual value is paid.
How long is the contract?
The contract is valid for an indefinite period and can be terminated at any time during the contract period.
How long is the hardware warranty?
We are fully responsible for the equipment while the contract is valid.
How long does it take to install?
The aim is to carry out the installation work at the site within one working day, depending on the size of the property. We try to keep the water and heat outage as short as possible, if necessary, we implement temporary heating with an electric boiler.
What is the customer's responsibility?
In the air heat pump solution, the customer is only responsible for vacuuming the filter about 2-3 times a year.
What does continuous service include?
The content of the service is comprehensive; it includes design, installation, maintenance and repairs during the contract period, as well as consultation and guidance on the use of the device.