Privacy protection and Privacy statement

this is Suomen Illamämpalempalvelu Oy data protection statement in accordance with the Personal Data Act (1999/523) and the EU General Data Protection Regulation (GDPR).
Prepared on 15/05/2019 Last change on 15/06/2019


Suomen Ilmalämpalempalvelu Oy
Suutarilantie 61
00740 Helsinki
social security number: 2986018-6

If you have any questions about the processing of your personal data, want to see the stored data about yourself or delete your data from our system, you can contact us by e-mail: yö[email protected]
User consent

Please note that by subscribing to our newsletter and/or registering on our website and/or ordering our products, you give your consent to the storage of your data. Regarding the delivered order, the obligation to store information is determined in accordance with the Accounting Act (1997/1336 § 10).
Collected personal data

Suomen Ilmalämppalvelu Oy collects and processes your personal data when you place an order in our online store, register as a user of our website, subscribe to the newsletter and/or participate in competitions organized by Suomen Ilmalämppalvelu Oy. We also collect information about your visit using cookies. You can find more information about cookies at the end of this privacy statement.
Personal data is used to develop customer service, business and online shopping; for the delivery, processing and archiving of orders; for the purposes of targeted content and marketing, as well as for analysis and statistics.

Who can use your personal data

The employees of Suomen Illamämpalempalvelu Oy and the employees of its subcontractors and partners acting on its behalf and on behalf of it have the right to use personal data in accordance with different access rights levels as required by the job.
Protection of personal and user data

Care is taken when processing the register and the information processed with the help of information systems is properly protected. When registry data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly.
In the systems of Suomen Illamämpäpalvelu Oy where the information is stored, there are different user levels, so the user gets the right to maintain or browse the data required for his job. Each defined user or user group has its own username and password.


A cookie is a short text file that a web server requests to be saved on a computer (including mobile devices) to identify a visitor on a website. With the help of cookies, the service provider can make its service even more customer-friendly, analyze the use of its site and offer its customers targeted product recommendations, offers and other benefits.
The user can prevent the use of cookies from the settings of the browser he is using or by deleting cookies from his browser after stopping the use of the online service. More information on browser-specific usage instructions can be found in the browser manufacturer's instructions. However, the functions included in the online service may require the acceptance of cookies in order to function.

Cookies on the website

The cookies used can be long or short-lived. Long-term cookies remain stored until the time limit set for them. Permanent cookies are used e.g. to record the time period during which the visitor is not bothered with the 'newsletter subscription' pop-up window.

Short-term (so-called session-specific) cookies are only stored on the user's device during the visit to the website. Short-term cookies are used to store, for example, address information, so that the user does not have to save their contact information again after entering it once at the checkout.
The short-term cookie disappears as soon as the web browser is closed.

Use of third parties and transfer of data outside the EU or EEA

We use the services of third parties that use cookies on our sites for visitor data analysis, marketing retargeting and banner advertising. The following entities are such service providers:

Bronto: Bronto Software, LLC, Washington Building 324 Blackwell Street, Suite 410 Durham, NC 27701, USA
Google Analytics: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Criteo: Criteo CIL, 32 Rue Blanche, 75009 Paris, France
Bazaarvoice:Bazaarvoice Inc. 10901 Stonelake Blvd, Austin, TX 78759, USA
Nosto: Nosto Solutions Oy, Bulevardi 21, 00180 Helsinki, Finland
Doubleclick by Google: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Facebook: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Instagram: Instagram HQ, 200 Jefferson Dr, Menlo Park, CA 94025, USA
Pinterest: Pinterest Inc. 808 Brannan Street, San Francisco, CA 94103-4904, USA
Twitter: Twitter Inc. 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Youtube: Youtube LLC, 901 Cherry Avenue, Second Floor, San Bruno, CA 94066, USA